Tři evropské finanční agentury vypsali tendr na vývoj, údržbu a podporu svých aplikací

Tendr: Vývoj, údržba a podpora aplikací

Zadavatelé: Tři EU finanční agentury (Evropský orgán pro cenné papíry a trhy (ESMA), Paris + Evropský orgán pro pojišťovnictví a zaměstnanecké penzijní pojištění (EIOPA), Frankfurt am Main + Evropský orgán pro bankovnictví (EBA), Paris)

Rámcová smlouva na 2+2+2+1 roky / budget €43.000.000

Description of the services and scope of the contract: This tenderer is requested to maintain and support the existing applications and to build new application or enhancements to existing applications. Moreover, the tenderer is requested to undertake the deployments of all software changes related to applications in all contracting authorities’ environments.

The requested application services can be categorised as follows:

• Application development services

• Application maintenance and support services

• Application deployment services

• Application warranty services

• Ad-hoc services

• Transition and exit services

Deadline pro nabídku: 7/6

Evropská investiční banka vyhlásí na konci května dva tendry na vývoj a správu aplikací

I. Poradenské služby v oblasti IT zaměřené na aplikace specifické pro EIB, vytvořené na zakázku

Zadavatel: EIB, Luxemborug

Stručný popis: Popis zakázky:

Rámcové smlouvy budou pokrývat služby související s údržbou, podporou, vývojem a zaváděním softwarových balíčků a informačních systémů specifických pro EIB (interní aplikace EIB).

Budget €195.000.000

II. Poradenství v oblasti IT pro finanční aplikace (FINCON)

Zadavatel: EIB, Luxemborug

Popis zakázky: Rámcové smlouvy budou pokrývat poradenské služby v oblasti IT týkající se údržby, podpory, vývoje a implementace klíčových finančních systémů EIB, které jsou využívány především v oblasti finanční správy, kapitálového trhu, půjček typu „back office“, správy zajištění, správy tržních údajů a řízení rizik.

Budget €205.612.000

Another major UN agency needs advice on communications and design

The International Labour Office (Genève) 

Creative Publishing and Communications:
• Lot 1: Conceptual Design for Strategic Publications
• Lot 2: Layout and Typesetting for Strategic Publications
• Lot 3: Graphic Design for Other Publications
• Lot 4: Digital Design and Development
• Lot 5: Branding and Campaigns
• Lot 6: Visual Storytelling
• Lot 7: Data Visualization

Deadline May 25

Kybernetická agentura EU hledá poradce pro své IT systémy

Služby řízení IT infrastruktury a poradenské služby
Agentura Evropské unie pro kybernetickou bezpečnost (ENISA), Atény – Řecko

Kontrakt na 4 roky / budget €1.700.000

Deadline 29/4

Stručný popis: Účelem této výzvy k podání nabídek je poskytnout služby řízení IT infrastruktury a poradenské služby v oblasti IT systémů, v jejichž případě je agentura ENISA vlastníkem. Tyto IT systémy a nástroje přispívají ke všem strategickým cílům agentury ENISA, zejména k účinné spolupráci mezi operačními činiteli v rámci Unie v případě rozsáhlých kybernetických incidentů; výměně informací a dalším účelům, které přispívají k plnění jejího mandátu a jsou stejně přijatelné. Prostřednictvím této výzvy k podání nabídek má agentura ENISA v úmyslu uzavřít samostatnou rámcovou smlouvu s kvalifikovaným hospodářským subjektem, který je schopen poskytovat služby řízení IT infrastruktury a poradenské služby, jak je stanoveno v dokumentu technických specifikací.


1. GENERAL DESCRIPTION OF THE REQUIRED SERVICES
The physical IT infrastructure under the scope is located at ENISA premises and branches, i.e. in Athens GR, Heraklion Crete GR and Brussels BE. There are, also, IT systems/tools that are outsourced and for which consultancy services may be asked under this FWC. Despite the hosting location of the systems/tools that ENISA owns, ENISA should assure the expected or required level of operations and security.
Therefore, infrastructure management and consultancy services are expected to be provided to ENISA assets that are either hosted on premises/branches or are hosted in the cloud. These services should be provided for systems, networks and servers.
Indicatively, ENISA IT assets make use of the following:
– Dell VxRail HCI
– Backup devices, e.g. Dell EMC IDPA
– Firewalls, e.g. Fortinet
– Load balancers, e.g. Nginx, Fortinet
– Switches, e.g. Cisco, Dell
– UPS, e.g. APC
– VMware eg. vCenter, ESXi, SRM, vROps
– Docker
– Linux based systems, e.g. Centos, Ubuntu, RHEL, Debian
– Windows based systems, e.g. ADFS, SharePoint, Active Directory, System Center, Power BI
– Email servers
– Content Management Systems, e.g. Plone, Discourse
– Atlassian platforms, e.g. Jira, Confluence
– Databases, e.g. Oracle MySQL InnoDB, SQL server, postgres, MariaDB
– Instant Messaging platforms, e.g. Mattermost

Mobile apps development. Client: WHO, Geneve

Long-term agreement for the development, maintenance and support of mobile apps and other related online tools

World Health Organization, Geneve

Deadline 31/3

The purpose of this Request for Proposals (RFP) is to enter into a contractual agreement with a successful bidder and select a suitable Contractor to carry out the following work:

• Maintenance and support for the following (but not limited to) mobile applications (apps) and related online tools: Malaria Toolkit app, TB Report app, TB Knowledge Sharing Platform, TB research tracker, Global Task Force on Cholera Control’s (GTFCC) app, https://choleraoutbreak.org online platform, HHS Info apps on HIV guidelines, HST and VMMC, and GRS Info app. The work will include improvement of the applications’ user-friendliness, security and accessibility to a non-English speaking public, as well as development of new features and components to enhance upload of new content into the apps and automation of the applications’ content with related online platforms for data collection and other online tools.

• Development of and support for the following (but not limited to) and related online tools, data collection platforms and repositories, databases and knowledge sharing platforms: National Cholera Plan (NCP), TB surveillance and surveys, TB sequencing, and rGLC data repository.

• Development and support for the following (but not limited to) apps: HHS Info apps on PWID, MSM, SW, Transgender people, and prisoners.

• Collection of information and reporting on usage and data analytics for apps and online tools and platforms as requested.

• Similar work for other departments and units for WHO.

Previous experience

Mandatory:

• Proven experience in the field of :

• User experience design

• Multi-platform development (specifically Android and iOS)

• In-depth knowledge of at least one of the main app programming languages (Angular, React, Swift, Java, JavaScript, C#, HTML, …)

• Creation of interactive tables with dynamic filters, algorithms and calculators

• Third-party libraries and APIs (such as but not exclusively limited to MAGICapp, DHIS2 and OpenWHO)

• Web front-end development, UI/UX design

• Database and data collection platforms development

• Hosting secure, data-driven web applications with user authentication.

• Previous work with WHO, other international organizations and/or major institutions in the field of mobile app development (Provide examples of released applications on the App store or the Android Play Store) ;

Desirable:

• Experience in Dashboard/Visualization creation

• Knowledge of WHO IT infrastructure and cybersecurity requirements.

Data Backup Solution, both HW and Cloud, for Telecommunication Union

Call: Data Backup Solution

Contracting Authority: International Telecommunication Union, Geneve

Deadline 18/4

Front-end Capacity Estimate on Backup Storage Device (Projected usage for 5 Years): 117 TB in the total.

Technical Requirements for the Backup Solution

General Requirements

Architecture                           

It is mandatory for the bidder to provide the architecture of the Backup System as follows:

Backup system with one physical hardware backup device at Primary Site in Geneva, Switzerland and a cloud backup system at Secondary Site (either Azure or AWS).

The bidder shall present the architecture of the Backup System in the Technical Proposal with diagrams and major components of the system clearly labelled including the backup components on the cloud.

At both Primary and Secondary Sites, data restore shall be performed independently of the other site.

The backup solution should have flexible licensing that would allow backup of on-premise assets and the cloud assets with the same license (i.e., the license is flexible to adjust as assets are migrated from onpremise to the clouds or vice-versa).

Data Protection                      

The Backup System shall protect data (back up data so that restore can then be performed when needed) on both physical and virtual machines (for both onpremises and cloud environments) and make it possible to perform disaster recovery in case of catastrophic failures.

The front-end capacity of the Backup Storage Device to hold source data is 120 TB. The evolution of data capacity is shown in Table 1-CAP below.

The retention policies envisaged are shown in Table 1-RET below.

ITU will have 400 virtual machines in total that need to be backed up by the end of the fifth year of this project.

Retention policy shall be easy to be set up.

Where is the index catalog stored?

The system shall:

  • Facilitate quick search and restore of vital records files for DR purposes.
  • Facilitate legal hold situations to preserve data for legal purposes.
  • Facilitate eDiscovery on backed up data.
  • Auditing functions.
  • Facilitate recovery from ransomware situations.

Data Storage Reduction        

Bidder shall mention the compression, deduplication, or track change block technologies that are used for reduction of data volume and effects or limitations of such technologies (if any).

Granular Restore                   

Allow for backup/restore at multiple levels, e.g.:

• Snapshot-based recovery of virtual machines through virtual machine host such as VMWare ESXi and Hyper-V.

• File/Folder/Objects for both Linux and Windows operating systems  

Role-Base Access                   

Role-based access based on Microsoft Active Directory is required for different roles in the backup process.

Users shall be able to restore their own data where possible (i.e., for files and folders).

Virtualization Support          

Support is needed for the following:

• ITU has 18 x Hyper-V hosts + 8 x VMWare hosts each with two physical processors each.

• ITU has virtualization environments of VMWare ESXi and Microsoft Hyper-V, and supported operating systems are Microsoft Windows 2012 R2/2016/2019 and CentOS/RedHat 5,6,7,8.

Work Profiles                         

Backup workloads or systems that must be supported by the new Backup System:

• Microsoft Active Directory

• Microsoft SQL Server

• UNIX/Linux File Systems

• VMware vSphere, ESXi

• Microsoft Hyper-V

• Windows Server

• CentOS Server

• Backup and recovery of physical and virtual machines (Windows Server and CentOS Server)

• Support for major cloud vendors

Support for major storage snapshot vendors is a plus.

Bidder shall explain how application consistency is achieved.

The bidder shall write a comment if any of the above is not supported by the proposed system and what is the best way to backup that workload in such cases.

ITU does not use encrypted databases, encrypted file systems and disk volumes and does not plan to use them in the next 5 years.

Hardware Requiremets

Capacity                                  

The frontend capacity of the Backup Storage Device to hold source data is 120 TB. The evolution of data capacity is shown in Table 1-CAP.

Based on this frontend capacity and retention schedule given in Table 1-RET, the bidder has to calculate and show the logical data protected at the backend of the hardware.

The bidder shall state the raw capacity and useable capacity of the two physical backup devices.

The bidder shall fill in Annex 7 to show how it has calculated the various capacities.

For hardware devices, all requisite storage shall be delivered at the beginning of the project.

Conformity to  Capacity Requirements                      

At any point of operation within the next 5 years of support, if the effective capacity of Backup Storage Device is not sufficient to protect the source data volume with the Required Retention Schedule, the successful bidder shall do the necessary (including adding hardware/software/licensing) to make the useable capacity match the promised useable capacity, at no additional cost or expense to ITU.

The bidder’s commitment in this regard is mandatory. [ Part of PASS/FAIL Criteria ]

Redundancy                            

All hardware systems must be designed without   single point of failures.

In addition to redundancy features including at a minimum, redundant power, fans and RAID, the Backup Storage Devices must have two disk controllers for redundancy. Hot-plug disks, spare disks shall be used as necessary.

iSCSI-based synchronizations or transfers are discouraged.

Physical Space                        

As datacenter floor space is a premium, Backup devices that occupies less floor space and rack units (RU) is preferred.

The bidder shall state the rack units that each backup device occupies. Height, Length and Width H x L x W of the hardware devices should be clearly mentioned.

ITU uses a standard 19-inch rack.

Technical Information           

The bidder shall state the exact hardware model of the backup devices or storage that is being offered.

Datasheet of the proposed hardware; detailed description, other technical details of hardware with model numbers, physical dimensions, and power requirements of the proposed system shall be provided.

Backup and Restore Performance              

The bidder shall provide throughput of the hardware backup storage device in TB/hour format.

RPO in general is for 24 hours for backup data and VMs.

For the proposed configuration the bidder shall provide RTO estimates (in minutes or hours) for restoring 5 virtual machines of 500 GB capacity each in the cloud when restoring data (a) from 1 week ago (b) from 8 weeks ago.

The bidder can cite additional restore scenarios to highlight how its product achieves high performance for on-prem backup/restore scenario.

Information on End of Support dates (including End of Software Maintenance and End of Service Contract Renewal) for the model of hardware proposed. Should the dates not be available, the Bidder shall clearly mention why.

Cloud Requirements

Compatibility                          

The solution shall be fully compatible with at least the Azure and AWS clouds.

Capacity                                  

Based on this frontend capacity and retention schedule given in Table 1-RET, the bidder has to calculate and show the logical data protected at the backend of the cloud showing the hot tier and archive tier separately.

For cloud storage, auto-tiering feature is highly desirable.

Backup and Restore Performance              

RPO in general is for 24 hours for backup data and VMs.

For the proposed configuration the bidder shall provide RTO estimates (in minutes or hours) for restoring 5 virtual machines of 500 GB capacity each in the cloud when restoring data (a) from active tier (b) from archive tier.

The bidder can cite additional restore scenarios to highlight how its product achieves high performance for cloud backup/restore scenario.

Bidder should explain how servers can be restored individually and on mass scale on the cloud.

Data Protection Functionalities    

The system shall:

• Facilitate quick search and restore of vital records files for DR purposes.

• Facilitate legal hold situations to preserve data for legal purposes.

• Facilitate eDiscovery on backed up data.

• Auditing functions.

• Facilitate recovery from ransomware situations.

Components                           

The bidder shall clearly state what cloud resources have been included in this offer and what cloud have not been included.

For the cloud resources that have not been included in this offer:

• In the Technical Section, the bidder shall list the quantity and size of each of the cloud resources needed (such as VM parameters of the appliance, cloud storage size in TB for hot tier and cloud storage size in TB for archive tier, etc).

• In the Commercial Section, the bidders shall give ITU the yearly estimated cost for each of the cloud resources needed using standard list price from Microsoft Azure. This is for ITU to see the overall 5-year TCO for the solution.

 Software Requirements

SW and Licences                    

For both the hardware and cloud components, all software and licenses needed for the full operation, including the following shall be included in the Proposal as integral part of it:

• deduplication, compression, encryption

• management

• monitoring

• remote “call-home” monitoring

• snapshot (if any)

• reporting.

The migration of virtual machines between onpremise and cloud shall be at no further cost to ITU in terms of licensing.

System Mngmt And Reporting Facility              

For both the hardware and cloud components, all technical management / administration of the system and necessary tools, including reporting tools, shall be included. Any limitations to the reporting software shall be mentioned (limit on volume of data, limit on number of past years that can be included in reports).

Management of the system shall be done with friendly interface including web interface.

The Bidder shall provide electronic copies of the system management documentation, manuals, etc.

Service Requirements

Project Mngmt                       

The Bidder is responsible for the management of the project as a whole.

A project plan shall be mutually agreed between the Bidder and ITU before being implemented.

Support Service Package (5 yrs)                     

The Bidder shall provide a Support Service package including the following for 5 years (3+1+1):

The Bidder shall describe response time details for different severity levels.

Technical support by telephone shall be available on 24×7 basis with access to qualified product specialists with a ticketing system.

Onsite presence of the qualified engineer as well as arrival of required replacement parts to ITU Geneva is required within next business day.

Critical problems will require a Technical Account Manager to handle them. Critical problems are those that adversely affect business, or have the potential to do so; some examples are given below:

– Data corruption, data loss, data not available

– System crash or hang

– Data is at high risk of potential loss or interruption

The supplier shall replace defective parts and ship them to ITU, Geneva premises and then install/replace them on site.

The supplier shall provide remote “call-home” monitoring and repair service on 24x7x365 basis for the supplier to monitor and act on preventive maintenance.

Installation of new software releases or software patches shall be done by the supplier, either remotely or on-site as appropriate. (If the patch update can easily be initiated by ITU staff, it is acceptable but the ultimate responsibility of patching lies with the bidder.)

ITU shall have the rights to all new software/firmware releases.

The Bidder’s support services shall be based in Switzerland.

The bidder shall present the datasheet of the proposed Support Services.

Installation Services              

Installation Services:

• Physical installation, racking & cabling of the backup servers and storage devices.

• Installation of software and licenses;

• Configuration of disk pools, RAID groups, management console, etc. to ready them for Backup usage;

• Configuration of servers, hypervisors in line with the vendor best practices (bidder to move a few Windows physical servers to new Backup System and ITU staff will move the rest);

• Installation of remote “call-home” monitoring, reporting tools;

• Performance tuning as necessary.

• The bidder must indicate how many mandays of work the bidder plans to spend on-site at ITU.

Knowledge transfer to ITU staff.

Cloud components installation and configuration

• Acceptance tests.

Pre-requisites                         

Any pre-requisites that ITU needs to fulfill for the on-premise and cloud installations need to be clearly mentioned by the bidder.

Knowledge Transfer              

Knowledge transfer to ITU staff can be done during the Installation phase.

Knowledge transfer includes data and server recoveries on-prem and on cloud (restoring individual servers and restoring servers on mass scale).

Delivery Schedule                  

The physical devices of the Backup System shall be delivered by 30th of August, 2022.

Interaktivní a dřevěná. Brusel potřebuje vyrobit “chytrou” zeď pro své návštěvnické centrum. Cena €300 tisíc

Tendr: Pořízení dřevěné interaktivní chytré zdi v rámci nové komunikační koncepce návštěvnického centra Evropské komise

Zadavatel: Evropská komise, Generální ředitelství pro komunikaci (COMM), COMM.B.4 – Experience Europe, Brussels

Stručný popis: Pořízení dřevěné interaktivní chytré zdi v rámci nové komunikační koncepce návštěvnického centra Evropské komise, včetně návrhu koncepce, obsahu, instalace a údržby této zdi.

Smlouva na max 48 měsíců / budget €300.000

Deadline pro odevzdání nabídky: 20/4

Popis: The overall objective of the contract is the design, the creation and installation of an interactive wooden wall, including the tailored design of the wall, the definition of the necessary IT material, as well the purchase and installation of the necessary IT/Audiovisual equipment, for the European Commission Visitors’ Centre. The wooden wall should be made touch-sensitive using the latest sensor technology.

The tenderer must also define and create the content of the wall and the way it will be displayed on the wall, by the tenderer. The testing of the user-friendliness, the training of staff including the provision of a training manual, as well as the maintenance of the smart wall, are also part of the contract.

Background and objectives: The Visitors’ Centre of the European Commission1, located in the Charlemagne building, in Brussels, aims to give visiting groups an insight into the work and functioning of the European Commission and to explain its policies, priorities and the value added of the EU through information visits tailored to their interests. Visits for groups consisting of a minimum of 15 people aged 15 years and above currently range from 90-minute general information presentations to tailored information visits for high-level groups and key multipliers lasting up to one and a half days.

Works to modernise the Visitor’s Centre premises are ongoing, and expected to conclude in spring 2022. The renovation works are managed and executed internally by the Office for Infrastructure and Logistics of the European Commission (OIB). The architectural concept follows the principles of the New European Bauhaus and the proposed materials, as well as the look, are sustainable and respectful of the environment at all stages of its lifecycle.

The communication concept of the Visitors’ Centre will be in line with the architecture.

This includes the replacement of the current communication tools in the exhibition area of the centre with modern and interactive communication stations.

The main feature of the main hall in the Centre was the “Timeline”. It is a curved, fabric, back-lit wall, which illustrates the history of the European integration process through its various Presidents. Being made of fabric, this static installation has to be re-printed to be updated. Hence, it is not possible to integrate the latest communication campaigns into this tool on a regular basis. The content of the Timeline focuses on the history of the European integration and highlights the achievements of each Commission mandate led by its President, also making a reference to parallel milestones of European and global politics, economy and history.

Final installation of the Visitors Centre’s Timeline

Timeline -1880 cm (length) x 225 cm (height). Height from the floor to ceiling = 239 cm

As part of the new communication concept, the “timeline” (pictured above) should be replaced with an interactive smart wall to be purchased under this contract.

The interactive wall and its content must underline and enhance the new communication concept of the Visitors’ Centre as a dynamic space, giving a forward-looking overview of the Commission’s political priorities. It must be easy for the contracting authority to update the wall with the latest communication campaigns.

The wall should serve to increase engagement with visiting groups. The wall has to be smart, digital and be able to provide an interactive experience for visiting groups. Visitors should be able to modify its content with movement, gestures, touch or with their mobile devices. The wall should allow the Commission to present informative content in an interactive and immersive way. When the visitor touches the surface, it should activate and form the content into separate screens. The wall could be divided into four surfaces (or segments) side-by-side, forming a uniform image. This would enable browsing through four different contents at the same time – in 4 different languages (English, French, German and Dutch), according to the visitors’ requirements.

The wall will be the main communication station of the renovated Visitors’ Centre and it should have a ‘wow’ effect.

Detailed characteristics of the purchase: The measurements of the wall should be approximately 1880 cm (length) x 225 cm (height). Height from the floor to ceiling = 239 cm.3

The surface of the wall must consist of wood and the chosen material should be in line with the architectural concept of the Visitors’ Centre as described in annex 7, even when in stand-by mode. As mentioned above, the proposed materials, as well as the look, must be sustainable and respectful of the environment, in line with the European Green Deal and the new European Bauhaus.

Brusel zaplatí vývoj mobilní aplikace pro prevenci rakoviny

Zakázka na služby návrhu, vývoje, pilotního provedení a dodání „mobilní aplikace EU pro prevenci rakoviny“
Zadavatel: Evropská výkonná agentura pro zdraví a digitální oblast (HaDEA), Brussels
Kontrakt na 24 měsíců / budget €3.500.000
Stručný popis: Do rozsahu této výzvy k podávání nabídek spadá návrh, vývoj, pilotní provedení a dodání softwaru nazvaného „mobilní aplikace EU pro prevenci rakoviny“. Pracovní produkt nabídne jednotlivcům interaktivní IT nástroj, který bude využívat konkrétní informace o tom, jak snížit rizika rakoviny, v souladu s nejaktuálnějšími přístupy a informacemi založenými na důkazech. Nabídkové řízení je součástí stěžejních činností a opatření, které budou provádět evropský plán na rakovinu.
Deadline pro podání nabídky: 29/4

Tendr: Poskytování spojení ve formě video vysílání mezi Lucemburkem a Bruselem
Zadavatel: Council of the European Union, General Secretariat of the Council of the European Uniion, Brussels
Kontrakt na 4 roky / budget nespecifikován
Popis zakázky: Spojení prostřednictvím video vysílání propojí konferenční zařízení v Bruselu a Lucemburku (Kirchberg) a umožní přenášet video a audio příspěvky mezi oběma místy během jednání Rady, která se konají v Lucemburku v dubnu, červnu a říjnu každého roku.
Deadline pro nabídku: 19/4

Úkol: propojit konferenční prostory “Brusel” a “Lucemburk” video vysíláním

Tendr: Poskytování spojení ve formě video vysílání mezi Lucemburkem a Bruselem

Zadavatel: Council of the European Union, General Secretariat of the Council of the European Uniion, Brussels

Kontrakt na 4 roky / budget nespecifikován

Popis zakázky: Spojení prostřednictvím video vysílání propojí konferenční zařízení v Bruselu a Lucemburku (Kirchberg) a umožní přenášet video a audio příspěvky mezi oběma místy během jednání Rady, která se konají v Lucemburku v dubnu, červnu a říjnu každého roku.

Deadline pro nabídku: 19/4

Monitoring českých médií pro europarlament. Za 4,6 milionu, na 4 roky

Tendr: Služby monitorování a analýzy českých médií

Zadavatel: Evropský parlament, Generální ředitelství pro komunikaci (COMM), Brussels

Rámcová smlouva na 4 roky / budget €180.000 (Media monitoring activities €140.000 + Media analysis €40.000)

Stručný popis: Účelem výzvy je poskytnout parlamentu vysoce kvalitní odborné kapacity a podporu při provádění hloubkové analýzy týkající se témat souvisejících s EU v různých typech médií. Od poskytovatelů služeb se očekává, že poskytnou na důkazech založenou analýzu médií, která následně přispěje k rozvoji a provádění soudržné, informované, cílené a dlouhodobé komunikace pro GŘ COMM.

Deadline pro nabídku: 4/4