Zakázka: Integrated Events Management
Zadavatel: The Secretary General of the Council of Europe
Kontrakt na 5 let s rozpočtem €500.000. Většina služeb bude poskytována v Palais de l’Europe ve Štrasburku.
Popis: The Secretary General of the Council of Europe has decided to launch a call for tenders for the provision of a system enabling the integration and optimisation of the Council of Europe’s events management.
OBJECTIVES OF THE PROJECT: The project is intended to: integrate events management, developing a transversal view of events management and putting an end to compartmentalised operations; deliver and implement a solution, proposing a unifiedinterface providing, on the one hand, all customers, partners and suppliers, as stakeholders in the organisation of events, with centralised views, processing and monitoring of all requests for services and, on the other hand, all beneficiaries, interpreters and casual entertainment industry workers, as participants, with access to all the administrative information required to ensure that they a represent at the events where they are supposed to be; establish a scalable technical platform allowing the subsequent gradual integration of other technical spheres (adaptation to web and/or mobile solutions, for example smartphone-and tablet-based) or functional spheres (for example, integration with tools used by the ITEM Department’s partners).
OBJECTIVES OF THE SOLUTION: In order to attain the objective of integrated events management, the solution to be delivered and implemented shall specifically aim to: improve users’ day-to-day operational experience, particularly through the integration of procedures, systems and tools specific to the fourentities merged in the new ITEM Department (interpretation, travel, events and multimedia) and those of their partners; federate all the players involved in organising events organisation (customers, ITEM, partners and suppliers) in an interactive process, repositioning the user at the centre of processes, and foster coordination of and cooperation between all those players; encourage planning, by all customers, ITEM, its partners and their suppliers, of the services required for the organisation of events within their remit; provide a means of monitoring costs related to events and generate reports in that connection; rendervisible all the Organisation’s events and make the relevant information widely available, particularly for the participants in these events.
Deadline pro odeslání nabídek: 9/6
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