Provision of outsourced IT Service Desk

Buyer: European Medicines Agency, MED – European Medicines Agency), Amsterdam

Duration: 48 Months

Estimated value excluding VAT: 27 000 000,00 EUR

Deadline for receipt of tenders: 16/02/2026

Description: The purpose of this call for tender is to contract an outsourced IT service desk to provide support services to EMA’s staff, contractors, and other stakeholders at its office premises in Amsterdam, the Netherlands, as well as to a wider stakeholder community across various locations, mainly within the European Union.