Digitální analýza a monitoring webu pro EU agenturu z Lucemburska

Tendr: Digitální analýza a monitorování internetových stránek

Zadavatel: Publications Office of the European Union, Luxembourg

Budget €2.400.000 /4 roky

Popis: Předmětem zakázky je celková administrativní a technická správa včetně provozních činností jako: –hosting, – údržba a vývoj nástrojů na podporu Úřadu pro publikace při sběru informací o internetových stránkách a realizaci služeb Úřadu pro publikace, –zobrazení internetové stránky a interakce, – služby šíření informací, – využití produktu a následné provedení podrobné analýzy shromážděných informací.

The following services are to be provided: • Service 1 (S1) – Digital analytics and service monitoring, SEO, SMO • Service 2 (S2) – Management of the underlying structure, including provision of hosting • Service 3 (S3) – Consultancy • Service 4 (S4) – Start-up • Service 5 (S5) – Handover  • Service 6 (S6) – Other tasks.

Základní požadavek: minimální roční obrat v posledních 3 uzavřených finančních letech: €400.000

Deadline 30/1

Statická a interaktivní infografika pro Evropský parlament

Výzkumný odbor Evropského parlamentu (EP Research Service) hledá agenturu, která by byla schopna mu pomoci se zpracováním shromážděných dat pro statickou a interaktivní infografiku. Nabízí 4-letou rámcovou smlouvu s rozpočtem maximálně €800.000 (tj. zhruba €200.000 ročně).

Na zakázku by měl být nasazen tým o třech lidech (dva junioři s minimálně třemi lety zkušeností a jeden senior s pětiletou praxí).

Deadline pro odeslání hotové nabídky: 16. ledna 2019.

Další základní požadavky: minimální roční obrat za poslední uzavřený finanční rok €200.000 (v případě konsorcií možno sečíst) + minimálně dvě odpovídající reference (jedna “static”, jedna “interactive) za poslední tři roky. Velkou výhodou bude zkušenost se zpracováním “vědecký”/ statistických dat.

Co se očekává od vítěze – možné formáty:

  1. Static infographics or parts of infographics (to be used online and inside printed publications),
  2. Interactive infographics, including scrollable pages with parallax effects,
  3. Data visualisation products, including: * dynamic data visualisations, where animations are used to emphasise key information and for instance show movements in the data, * interactive data visualisations, where users are able to change the graphics so as to view different variables, select options and filters,
  4. Cutting-edge digital experiences to present client’s research and analysis (immersive websites, apps, microsites, etc.).

Obsah nabídky (kromě administrativy):

Case study 1: Online data visualisation

Briefing: Tenderers should develop a creative idea for an online interactive product dedicated to the topic of facts and figures of the European Parliament. The interactive data visualisation should serve as an information product for all citizens before the European Elections in May 2019.

  1. A detailed description of the creative idea/conceptual idea and an explanation of the rationale behind it. This is to assess that the tenderer’s case proposal fully addresses client’s specific business needs and triggers the interest of the target audience to want to explore the product; Max. 15 points;
  2. A wireframe and/or a Storyboard to show how the data will be presented to the user. This is to assess that the tenderer’s case proposal clearly communicates complex information and data and adequately applies storytelling techniques. Max. 10 points;
  3. Mock-ups to show the proposed visual style. A description of the interactive elements of the final product should be included. These interactive elements should allow the audience to explore the facts for themselves; should provide multiple angles using different parameters; should allow users to explore data at their own initiative and find the angle that most interest them. This is to assess that the tenderer’s case proposal provides engaging and user-friendly ways to access data and information, is creative and turns complex data into high-impact visuals. Max. 10 points.

Case study 2: Static data visualisation

  1. Briefing: Tenderers should develop a creative idea to build an A2 size poster, presenting the key information related to the European Parliament elections. The poster should present available data in a creative and visually arresting way. The aim of the poster is to inform citizens about trends in the European elections. It should clearly show the value added of the research done by the client.

Award criteria – Deliverables

Based on the requested service and according to the briefing described above, the Tenderer must provide the following:

  1. A detailed description of the creative idea/conceptual idea and an explanation of the rationale behind it. This is to assess that the tenderer’s case proposal fully addresses client’s specific business needs and triggers the interest of the target audience to want to explore the product; Max. 15 points;
  2. A wireframe, to illustrate the proposed structure & mood boards and/or mockups to illustrate the proposed look and style for the redesign of the infographic. This is to assess that the tenderer’s case proposal adequately translates facts/raw data into attractive visual stories that users will want to share Max. 10 points.

Požadavky na odborné kvality členů realizačního týmu: In respect of the contract which is the subject of this invitation to tender the European Parliament requires tenderers to have the following technical and professional capacity:

– at least three years’ experience in services/deliveries similar to those required by the contract concerned;

– a team of minimum 3 people corresponding to the following job profiles:

The staff proposed for the execution of the contract must correspond to one or both profiles as required below:

  • Junior Expert – Educational qualifications Bachelor degree.

– Technological qualifications Required working knowledge of the following technologies: • HTML (including HTML5) • CSS3 • Javascript • JSON • D3 • XML • XSLT • Photoshop • Illustrator • Wireframe development of user interfaces • Prototyping • Usability testing • Accessibility standards

– Professional experience Required minimum 3 years experience in web user interface design and graphic development for web applications or equivalent combination of education and experience

– Language skills Required working knowledge of English or French.

– Other specific expertise Required expertise in the following areas: • Cross-browser issues • Responsive web design • Mobile first approach • Wireframe development • Integration of an existing graphical charter • Analytic and problem-solving skills • Interpersonal communication and collaboration skills • Flexibility to work both independently and as part of a multiculural and multi-skilled team • understanding of statistics and data visualisation techniques.

  • Senior Expert – Educational qualifications Degree related to the field covered by the contract (4 years post-secondary education) or equivalent background knowledge and experience of minimum 4 years.

– Technological qualifications Required working knowledge of the following technologies: • HTML (including HTML5) • CSS3 • Javascript • JSON • D3 • XML

  • XSLT • Photoshop • Illustrator • Wireframe development of user interfaces • Prototyping • Usability testing • Accessibility standards

– Professional experience Required minimum 5 years experience on top of the educational qualifications in web user interface design and graphic development for web applications or equivalent combination of education and experience. The professional experience shall be documented by successful projects in web user interface design and development services on which the expert worked.

– Language skills Required working knowledge of English or French.

– Other specific expertise Required expertise in the following areas: • Cross-browser issues • Responsive web design • Mobile first approach • Wireframe development • Integration of an existing graphical charter • Analytic and problem-solving skills • Interpersonal communication and collaboration skills • Flexibility to work both independently and as part of a multicultural and multi-skilled team • Understanding of statistics and data visualisation techniques.

Database and visualization applications for On-site inspections

Tender: Development of a database and visualization applications for OSI equipment storage, maintenance and deployment purposes

Contracting Authority: CTBTO (The Preparatory Commission for the Comprehensive Nuclear Test Ban-Treaty Organization), Vienna

Deadline 22/11

To manage OSI (On-site inspection) equipment configurations and status, the Commission is seeking a Contractor to:  design and subsequently develop an optimal data structure model for equipment classed as either inspection or support equipment;  design and subsequently develop interfaces for inputting and visualising equipment related information and reports.

General principles: Applications shall be role based, allowing each user to interact with specified parts of applications depending on their access level and role. The user interface shall be fundamentally the same for all roles, but not all of the roles will have access to all functionalities. The system should be designed to support instantaneous use by multiple users without encountering read/write conflicts.

The Contractor shall ensure that the applications will:  Be robust, intuitive and user friendly;  Guide the user through workflows;  Where possible, call directly to libraries and functionalities available in Commission owned software or to Open Source libraries;  Track and log user interaction and system changes, processing history with version control enabled;  Adopt the same style as existing Commission browser-based applications.

Applications shall be accessible by using any standard browser, including the following:  Internet Explorer (version 11+)  Mozilla Firefox (current versions)  Google Chrome (current version)

 When developing the Contractor shall ensure:  Close cooperation between the Commission and the Contractor is established;  Allow for changing requirements at all stages of development;   A communication channel is guaranteed;    Agile software development framework is employed;  The Commission JIRA system is used to manage backlog items and sprints;  Applications are expandable, to enable further tools to be added at a later date as necessary;  In-person support is provided during installation and during testing.

 The Contractor shall demonstrate a proven track record in the:  Management of software development projects of a similar scope and complexity for large international organizations;  Management of software development projects using Scrum methodology;  Development of asset and configuration management systems, including those for complex scientific and technical equipment;  Use of the English language, both written and oral, to communicate with international clients. The Contractor shall identify key staff, including programmers, which will be assigned to the project.

Programming staff  – The programming ‘team’ shall not exceed four in number and collectively shall satisfy the following requirements:  Proven experience* of web technologies, including HTML, CSS templating technologies such as Bootstrap;  Proven experience* of web scripting languages and related libraries including: JavaScript, Typescript, Leaflet, Angular;  Proven experience* of server/backend technologies including Java, JHipster, RESTful APIs;  Proven experience* integrating Alfresco document management system;  Proven experience* of the Android framework;  Proven experience* of experience working with PostgreSQL databases including the PostGIS extension;  Proven experience* working with mobile printers and their operation from Android devices;  Proven experience* of experience working with Docker.

Social Media Support & Web Content Management pro Evropský patentový úřad do Vídně. Ideální pro slovenskou agenturu

Tendr: Podpora sociálních médií a úpravy obsahu

Zadavatel: Evropská patentová organizace (EPO), Mnichov nebo Vídeň

Deadline pro podání nabídek 22/11

Vybraní kandidáti budou pozváni na ústní prezentaci do Mnichova, proběhne pravděpodobně 4/12.

Vítěz získá kontrakt na 60 měsíců

Tendr je rozdělen na dvě samostatné/na sobě nezávislé části:

Lot 1: Social Media Support

Profile of the Supplier – either of the following:

* Social media agency

* Web agency with in-depth social media competence and dedicated specialist staff

* Communication agency with in-depth social media competence and dedicated specialist staff

Deliverables corporate channels – Support to the social media manager upon request with:  Content creation, content editing, content revision (blog and other channels)  Day-to-day social media promotion (e.g. proposing, seeking approval of, posting  messages in EPO social media channels)  Proposing, planning, creating content for, running, monitoring, reporting on campaigns  Creating dedicated videos (from scratch, i.e. including filming, e.g. interviews at events) and video cuts (based on existing raw material or longer video versions) in line with EPO brand guidelines  Creating dedicated visuals, including interactive visuals in line with EPO brand guidelines  Seeding  Setting up interactive competitions / apps / etc.  Setting up polls  Setting up live-streaming of events  Setting up “Tweetwalls” at EPO events  Live-tweeting from EPO events  Setting up live Q&A sessions

Deliverables Monitoring and Reporting:  Monitoring performance of EPO communications in social media  Monitoring defined topics and keywords related to the EPO and Intellectual Property in general in social media  Reporting from the monitoring  (ad hoc, monthly, annual, per campaign), in particular monthly reporting for the recruitment channels

Deliverables Advertising:  Proposing, seeking approval of, creating, posting, paying for and analysing effectiveness of ads on social media

Deliverables Consulting:  Providing recommendations for strategic orientation of EPO social media  Providing feedback on / challenging proposals on strategic orientation and daily business in EPO’s social media  Consultancy for assessment of past campaigns and identifying improvement potential  Consultancy for blog (http://blog.epo.org)  Consultancy for drafting / updating social media guidelines for EPO employees  Consultancy for employee engagement   Training for EPO staff   Consultancy for visual creation (e.g. creating EPO’s visual style for social media) including infographics  Consultancy for video creation (e.g. providing inputs for or feedback on videos created by internal departments or other contractors)  Consultancy for community management (e.g. how to handle fake accounts)  Consultancy on monitoring and reporting  Review of channel branding (how well the EPO brand is reflected in its social media channels)  Consultancy to achieve more interaction and engagement in recruitment channels

Lot 2: Web Content Management / Editing

Profile of the Supplier:  Web agency with in-depth content management competence and dedicated specialist staff  Communication agency with in-depth content management competence and dedicated specialist staff

Deliverables:  Content editing in the content management system Apache Lenya   Content editing in Lotus Notes as a document management system  Content editing in HTML   Layout of pages   Implementing house style guide rules: web layout, language consistency.  Managing content contributions by  o Providing constructive feedback,  o Reviewing others’ work,  o Advising on content quality and layout issues,  o Prioritising workload according to the business priorities of the EPO: taking shifts in processing requests coming to the online team’s email inbox according to defined rules. o Applying rules specified by the EPO (documentation to be provided) in the context of intellectual property topics.

Service Conditions: EPO requires the agency to provide the services of the web content manager at one of EPO’s offices in Vienna or Munich on site. This position should be based in one of the named EPO locations. EPO working hours are 07:00 to 19:00. The supplier has to ensure 8 working hours availability and service delivery within this period, ideally aligned with the working hours of the respective business unit (08:00 to 17:00). Therefore the supplier has to appoint dedicated personnel for EPO service delivery and implement a replacement solution for planned and unplanned absences. Flexibility to occasionally deliver the services in the evenings and on public holidays/weekends is required. Some travel will also be needed to attend key events or team meetings. Travel and accommodation expenses will be reimbursed in line with the contract. Laptop, VPN token and a mobile phone enabling remote access to EPO systems would be provided by the EPO.  On-boarding and training would take place at the Munich or Vienna offices of the EPO. Physical presence may be required for delivering the contracted service at meetings, workshops, conferences, events etc. at the EPO branch in Munich, Germany or EPO branch in Vienna, Austria as well as other locations (up to 4 times a year for 1-2 working days).

Rozvoj, údržba, hostování a podpora webových stránek EU agentury ESM z Lucemburska

Tendr: Poskytování služeb týkajících se webových stránek, údržby a podpory

Zadavatel: Evropský stabilizační mechanismus („ESM“), Luxembourg

Rámcová smlouva na 4 roky

Deadline pro projevení zájmu: 5/11

Předpokládané zahájení tendru (rozeslání ZD vybraným uchazečům): 23/11

Popis zakázky: ESM hodlá uzavřít rámcovou dohodu (na dobu 4 let) s jediným poskytovatelem služeb, který bude poskytovat komplexní škálu webových služeb za účelem posílení, rozvoje, údržby, hostování a podpory webových stránek EMS.

Služby zahrnují:

Projekty:

– převedení webových služeb od stávajícího poskytovatele (v případě potřeby),

– přesun na používání řešení Drupal-centric cloud,

– kontrola kódu a aktualizace.

Probíhající služby:

– údržba a podpora (včetně nástroje pro správu ticketů a incidentů a automatizovaného monitorovacího nástroje),

– vývoj,

– obecné požadavky.

Evropská centrální banka potřebuje vylepšit své weby

Tendr: Provision of a new information architecture for the ECB websites

Zadavatel: European Central Bank, Frankfurt aM

Deadline pro projevení zájmu: 5/11/2018

Zahájení tendru: 18/1/2019

Kontrakt na 36+12 měsíců

Zakázka bude rozdělena na dvě samostatné části:

Details – LOT1: On an as-needed basis, as ordered under the Contract, the Contractor shall provide consultancy services on the technical and communications aspects of Information Architecture design, specifically for the main ECB website and also for any other ECB-owned websites that may require similar services during the course of the effective contract term. As part of the preparation, the Contractor will be in the lead of the project. Together with DGC/WDI, the contractor will lead a series of workshops or data collection activities, on-site at the ECB premises located in Frankfurt am Main, with ECB business areas (the content owners) to collect and understand their requirements. The number of workshops shall be determined based on what is necessary to gather the requirements to enable the substantive architectural re-design of the ECB website. The workshops will be organized by the Contractor with the support of the ECB. The Contractor will be responsible for designing and facilitating the workshops, documenting the proceedings, collecting and analysing the data, presenting the results, and delivering the full package of documentation to the ECB. Based on the results of the workshops and data analysis, as well as relying on industry best practices and its own experience and expertise, the Contractor shall create and deliver to the ECB a new IA design for the ECB website in the form of a mock-up website layout and/or tree diagram. The Contractor shall provide documents (e.g. reports, pictures, and/or schematics) of the content structure, as required by the ECB. The Contractor shall produce several iterations of the high-level IA structure for the website. The Contractor shall further refine the iterations based on ECB’s feedback, derived from comments and suggestions from ECB’s stakeholders as well as on the outcome of user testing carried out by Lot 2 Contractor using a tree diagram, click dummy and/or website mock-up. In parallel, the Contractor shall create a taxonomy for the English-language content on the website and deliver it to the ECB in a separate report. The Contractor shall also deliver to the ECB a report detailing the IA development process and how the different inputs were accounted for in the final product. The implementation of the new website’s underlying infrastructure shall be part of a separate project. The Contractor shall perform the Works either on the ECB’s premises in Frankfurt am Main (on-site) or at the Contractors office.

Main goals – LOT1: The main goal is to overhaul the IA of the ECB’s website while leaving the underlying infrastructure untouched. It should reflect users’ needs and modern information-seeking behaviour as evidenced by audience research, the results of which will be provided by the Contractor for Lot 2 services, and user testing. The revised IA should also conform to the priorities laid out in the ECB’s digital strategy. As part of the IA overhaul effort, the contractor shall devise a comprehensive taxonomy which covers the website’s English-language content and deliver it to the ECB.

Details – LOT2: The contractor shall conduct audience research and provide usability testing services for provisional iterations of the IA (e.g. mock-up website layout and/or tree diagram), which shall be delivered under the Contract for Lot 1 services. For the audience research, the contractor should examine demographic characteristics and also establish a set of comprehensive user archetypes. The contractor shall deliver a report detailing their research methodology and explaining how they arrived at their findings. Separate from this, the contractor shall deliver a report for each iteration of the IA they test and compare its performance to previous versions. Qualitative and quantitative testing methods should be used for both user testing and audience research. The Contractor will also be responsible for recruiting participants and ensuring that the sample accurately reflects the audience of the ECB website. The Contractor shall perform the Works either on the ECB’s premises in Frankfurt am Main (on-site) or at the Contractors office.

Main goals – LOT2: The Contractor will be responsible for researching and developing an accurate picture of the audience for the ECB’s websites, which the ECB will use to inform and ensure the usability of the new IA, which will be delivered under Lot 1. The audience research should examine both demographic characteristics (e.g. age, language, nationality etc.) and user archetypes (e.g. financial professionals, general public, academics, journalists etc.). Ideally, the audience research will be conducted using both quantitative and qualitative methods. On the basis of these findings, the Contractor shall create personas which will be used to guide the design of the Information Architecture which shall be delivered under the Lot 1 Contract. In addition, as requested by the ECB, the Contractor shall test the usability of progressive iterations of the IA among the relevant groups as they’ve been identified above and confirm the usability of the IA through research and testing. These findings will be used to inform further iterations of the IA where necessary.

Web development, coding, maintenance, hosting and analytics for an UN agency

Tender: Web development, coding, maintenance, hosting and analytics (Polio Eradication programme)

Contracting Authority: UN – World Health Organization (WHO), Geneva

Key requirements: WHO is looking for expertise within the following 2 profiles. Service providers can propose their services for one or both of the profiles, as they seem fit.

Profile 1: Web development/coding

Purpose: To provide services for website development, coding and back office changes to modules within the Word Press environment.

Expected Deliverables:

  1. New modules and functionalities for website; new sections
  2. Improved search functionalities
  3. Creation of dynamic infographics drawn from the POL database and other data team sources
  4. Integration of financial data reporting

Profile 2: Website hosting and maintenance

Purpose: To provide services for website hosting, analytics and ongoing maintenance.

Expected Deliverables:

  1. General support for bugs, including on mobile, for all problems that can’t be solved in front office by Web Manager
  1. Support for SEO optimization of website, primarily back office, with some front office
  2. Support on creating templates for tracking impact in Analytics, in line with evolving needs
  3. Possible need for backup in publishing stories when required
  4. All other back office needs

3.3.2 Place of Performance: Assignments may involve meetings in the Central European time zone. Geographical proximity to Geneva, WHO headquarters, or close to the same time zone, is an asset. Teleconferencing, videoconferencing or web conferencing capabilities are required.

Deadline 31/9

Assistance with the implementation of accessibility standards on websites and web applications

Audit and assistance with the implementation of accessibility standards on EESC websites and web applications

EESC – European Economic and Social Committee, Brusel

Budget (limit): €57.500

Details: The EESC is planning to enter into a framework service contract for the provision of audits and assistance in implementing accessibility standards on EESC websites and web applications. The contractor should be specialized in the field of auditing, implementation assistance, and training related to web accessibility.  The contractor may not have participated in the development of the EESC web site or EESC web applications, nor be bound to a maintenance contract for these sites and applications.

Deadline pro EOI: 2/8 – 12:00

Vyhlášení tendru: přelom srpen/září

Poskytování IT a webových služeb (Plone, SharePoint, UX…) pro EU agenturu z Bilbaa

Zakázka: Provision of ICT and Web services

Zadavatel: Evropská agentura pro bezpečnost a ochranu zdraví při práci (OSHA, Bilbao)

Celkový budget €2.270.000

Tendr je rozdělen na 4 části (loty)*

– Lot 1/ Maintenance Plone applications and OSHWiki, budget €500.000 (doba trvání 5 let)

– Lot 2/ Development and maintenance of Microsoft applications, €400.000 (doba trvání: 4 roky). Detaily: The contractor will provide maintenance of the following applications:  EU-OSHA Intranet (Microsoft SharePoint);  EU-OSHA Workspaces (Microsoft SharePoint);  EU-OSHA Client Relationship Management (Microsoft CRM Dynamic).)

– Lot 3/ Hosting services, €1.050.000 (doba trvání: 7 let)

– Lot 4/ Usability services, €380.000 (doba trvání: 4 roky)

* Uchazeči, kteří chtějí podat nabídku na položku č. 4, nemohou podat nabídku na položku č. 1 a 2.

Deadline pro podání nabídek: 3/8

Chcete se OSN postarat o “Smart Industry Platform” v Drupalu?

Tendr: Provision of IT services related to the implementation of a Smart Industry Platform

Zadavatel: UNIDO (United Nations Industrial Development Organization), Vídeň

Features and functionality overview:

  • Search AP Implementation with database search; separate instances for the indicators and the knowledge resources; Facets and facets ranges
  • Newsletter subscriptions management with on-site sent-out options: Simplenews & swiftmailer implementation, dedicated knowledge resources newsletter type. Disabled for subscription and in feature freeze as requested by client. See http://unidoinst.wshp.at/newsletter-issue/test-newsletter .
  • Social sharing(for knowledge resources): FB share, Twitter, Email. Special paragraphs types for newsletter lists
  • Charting functionality. Three different charting types implementations, using highcharts library. All views are linked from the startpage. Refer to the charts module documentation and the views settings for details.
  • Countries overview list (linked in main menu) linking to dedicated country profile overview lists which can be extended as needed.
  • Media management: ◦ Embedded videos ◦ Images uploads ◦ Documents management

Pozn: Website based on Drupal 8.x updated to the latest stable v.8.5.3

Deadline 20/7